Privacy Policy

Effective Date: 30/04/2025

Dial-A-Med Pharmacist (“we”, “our”, or “us”) is committed to protecting the privacy of users (“you”) of our mobile application. This Privacy Policy explains how we collect, use, and protect your personal data.

1. Information We Collect
We may collect the following information:
  • Personal Information: Names, contact details, and professional registration details of pharmacists.
  • Order Data: Details of prescriptions and over-the-counter orders submitted through the Dial-A-Med Client app.
  • Device Information: Technical information such as device ID, operating system, and app performance data.
2. How We Use the Information
We use your information to:
  • Receive and process client orders
  • Communicate with clients
  • Improve our services and app performance
  • Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your data. We may share it with:
  • Partner pharmacies for order fulfillment
  • Authorities if required by law
4. Data Security
We implement security measures to protect your data. However, no system is 100% secure, and we cannot guarantee complete protection.

5. Your Rights
You may access, correct, or request deletion of your personal data by contacting us at: [Insert contact email]

6. Changes to This Policy
We may update this policy. Updates will be posted in the app and on our website.

7. Contact
For questions or concerns about this policy, contact:
Dial-A-Med Support
Email: info@dialamed.co.zw

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